Accessibility

Table of contents
Practical info
Financial compensation entrance fee
Financial compensation entrance fee
Free
- Museum pass, Friends of the KMSKA
- A-ticket holders with chance ticket and UiTPAS with VT status
- Assisting disabled person and school groups
Reduction
A-card with discount on first Tuesday of the month
EU Disability Card
EU Disability Card
KMSKA is a member of EU Disability Card. Accompanying persons of a person with disabilities get free admission to the museum.
Wheelchair available at the museum
Wheelchair available at the museum
- Two wheelchairs are available. Speak to a reception staff member to borrow one.
Payment
Payment
- You buy your ticket(s) and book your time slot in advance via the website
- It is possible to buy ticket(s) in the entrance hall via a ticket machine on the day of your visit. Here you only pay by credit card. One ticket machine is accessible for wheelchair users
Museumroute and halls
Museumroute and halls
- A floor plan of the galleries is available at the reception desk.
- Rest areas and seating are provided in the museum galleries.
- Portable museum stools are available. Please ask a staff member at the reception desk.
Stairs and elevators
Stairs and elevators
- All levels are accessible by lift.
- The monumental staircase hall, De Keyserzaal, is not wheelchair accessible. You can use the elevators to reach level 2.
Wheelchair-accessible entrance
Wheelchair-accessible entrance
- The entrance is located on the ground floor.
- An automatic door opens upon entry.
- Staff are present at the various reception areas — they are there to assist you.
- A low information desk is available.
Toilet
Toilet
- The restrooms are gender-neutral.
- Toilets are available on levels 0, 1, and 4. An accessible toilet is available on each of these levels.
- Each accessible toilet is equipped with two support bars, a sink, and an emergency call button.
Parking
Parking
Several parking spaces for people with disabilities are available near the museum.
You can find them on this city map of Antwerp. Under ‘City layers’ on the right, select ‘Parking spaces for people with disabilities
The museum plan
Download the museum plan below
Contact
Do you have a question? Send an email to hello@kmska.be or call us at +32 3 224 73 00.
We are available by phone from Monday to Friday, between 10:00 AM and 12:00 PM.