Accessibility

Purchase your ticket(s) and book your time slot in advance via the website. On the day of your visit, tickets can also be purchased at the ticket machine in the entrance hall. Payment is by card only. One machine is wheelchair accessible.

Free admission applies to Museum Pass holders, Friends of the KMSKA, A-card holders with a reduced rate, UiTPAS holders with VT status, companions of visitors with a disability, and school group supervisors.

Reduced admission applies to A-card holders on the first Tuesday of the month.

KMSKA is a member of EU Disability Card. Accompanying persons of a person with disabilities get free admission to the museum.

A floor plan is available at the reception to help you plan your visit. Rest and seating areas are provided in the museum galleries, and museum chairs are available; ask a staff member if you need one.

All levels are accessible by lift. The monumental staircase, the Keyser Hall, is not wheelchair accessible, but you can reach level 2 using the lifts.

The entrance is on the ground floor, and an automatic door opens when you enter. Staff members are present at the reception areas to assist you. A low information desk is also available.

Two wheelchairs are available; please ask a staff member if you would like to borrow one.

The toilet facilities are gender-neutral. Toilets are available on levels 0, 1, and 4, each with an accessible toilet. Every accessible toilet is equipped with two support bars, a sink, and an emergency call button.

Several parking spaces for people with disabilities are available near the museum.
You can find them on this city map of Antwerp. Under ‘City layers’ on the right, select ‘Parking spaces for people with disabilities